Metro Hearing patients receive semi-annual comprehensive check-ups on their hearing devices. During this check-up, we verify proper function of the microphone, speaker, and amplifier. We remove any debris and moisture, and replace filters and worn-out tubing. As a courtesy, we also offer these services to those who have purchased hearing devices elsewhere. However, it is important that our clients are well aware of proper hearing aid maintenance to preserve the lifespan of their devices.
Additionally, we offer repair services for all brands of hearing devices.
If your hearing aids are not working properly, try these troubleshooting tips.
How to Care for Custom Hearing Aids
- Check the microphone, speaker, and vent openings for obstructions
- Look in the battery compartment for corrosion
- Listen for feedback when you close the aid in your hand (if aid has a volume control be sure it is in the on position)
- Wipe off the shell with soft cloth
- Use the provided tool to remove debris from all openings
- Brush off any remaining debris with a hearing aid brush
- Replace wax filter if needed
- Replace the battery if needed
If your custom hearing aid is still not working please visit one of our offices and/or contact us.
How to Care for Receiver-In-The-Ear (RITE) Hearing Aids
- Check the microphone and speaker for obstructions
- Look in the battery compartment for corrosion
- Listen for feedback when you close the aid in your hand (if aid has a volume control be sure it is in the on position)
- Check the wire for any breaks or damage
- Wipe off the dome/earmold and hearing aid with a soft cloth
- Use the provided tool to remove debris from all openings
- Brush off any remaining debris with a hearing aid brush
- Replace wax filter if needed
- Replace battery if needed
- Replace dome monthly
If your RITE hearing aid is still not working please visit one of our offices and/or contact us.
How to Care for Behind the Ear (BTE) Hearing Aids
- Check the microphone, speaker and vent openings for obstructions
- Look in the battery compartment for corrosion
- Listen for feedback when you close the aid in your hand (if aid has a volume control be sure it is in the on position)
- Check the tubing for moisture, cracks or holes and make sure it is pliable (If not it should be changed)
- Wipe off the earmold and hearing aid with soft cloth
- Use the provided tool to remove debris from all openings
- Brush off any remaining debris with a hearing aid brush
- Replace wax filter if needed
- Replace battery if needed
If your hearing aid is still not working please visit one of our offices in North Phoenix or contact us.
Hearing Aid Professionals in North Phoenix, AZ
If you are having trouble with your hearing aids, contact the audiologists serving the North Phoenix Area at Metro Hearing. We provide hearing testing, hearing aids, hearing protection, and even hearing aid maitenance services.
